Like many businesses -- and certainly financial institutions -- QNB Bank has to grant IT and help desk personnel powerful IBM i system authority to do their everyday jobs, even seemingly innocuous tasks like unlocking users if they get locked out, making changes to their profiles, or even adding printers. "For years we had been giving SECADM rights, and as you can well imagine, being a bank, our auditors were . . . I don't want to say were horrified, but they ...

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