Workloads. What do you think when you hear that word? For me, the first thing that comes to mind is my great-grandpa, Bruce Hamilton, who was a cabinetmaker in Belfast in the early 1900s. One day in 1910, a well-dressed businessman walked into his shop and said, “I’m building a boat, and I hear you are skilled at woodworking. Can you design and craft some cabinets? I want the highest quality.” My great-grandpa said yes. After all, he had a newborn at home and welcomed the ...

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