A little TLC goes a long way in bringing a customer from frustration to fulfillment.
I love to hear about unhappy customers. I really do! I don’t mean my unhappy customers, though. The ones I’m talking about are those customers who feel neglected and who are disgruntled with their (ex) Business Partner and their Power Systems environment. It’s not just that I like a challenge—it’s more that I like challenges that I can overcome. There are plenty of companies around where a Power System was set up—perhaps some years ago—and it remains ...
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